Your Questions Answered
Frequently Asked Questions
How do I register for a class?
You can register online through our website by selecting your course and completing the enrollment form. Payment is made at the time of registration. If you prefer, you may also register in person at our office.
What payment methods do you accept?
We accept Visa, Mastercard, and Discover. For in-office registrations, we also accept cash (exact change) and checks.
Where are you located?
Our classroom is located at Agricenter International, Wing C. Our address is 7777 Walnut Grove Rd., Memphis, TN 38120. Driving lessons begin and end from this location.
How do I contact support if I have questions?
You can call us at (901) 755-6777 during business hours or email us anytime. We’re happy to assist with scheduling, registration, or course information.
What do I need to bring to class?
Students should bring:
● A pen and notebook
● A light jacket (classrooms can be chilly)
● A cold sack lunch, drinks, and snacks
Can Maxwell Driving School give the State Road Test?
Yes. As a Cooperative Driver Testing Program Agency, we are authorized to administer the Tennessee State Road Test once students complete their Defensive Driving Course requirements.
Can Maxwell Driving School give the Knowledge Test?
No. As of December 29, 2017, the Knowledge Test must be taken at the DMV.
Do you provide stick-shift instruction?
No, we no longer offer manual transmission lessons.
Do you provide transportation to class?
No, students must arrange their own transportation to our training facilities.
What are the qualifications of your instructors?
All instructors are certified by the Tennessee Department of Safety. Many have backgrounds in law enforcement, education, or professional driver training.
Why do you require Social Security Numbers?
Federal law requires SSNs to be collected for professional licenses, driver’s licenses, and related records.
When can I begin the Behind-the-Wheel lessons?
Driving lessons can begin after the completion of the classroom instruction and 2-hour simulator session.
What documents do I need at the DMV and where do I go?
Please visit https://www.tn.gov/safety/driver-services/classd.html for information on obtaining a license.
What’s the difference between the 36-hour and 40-hour teen courses?
Yes. We are authorized as a Cooperative Driver Testing Program school. Students can take their Road Test with us once they complete the program. (Note: students must be at least 15 ½ years old and hold a valid Learner’s Permit.)
Can my teen take the state road test through your school?
Both courses include 30 hours of classroom instruction and a simulator session.
- 36-hour course: 4 one-hour driving lessons
- 40-hour course: 8 one-hour driving lessons
Exceptions: We cannot administer the Road Test for students participating in the Hardship Program or out-of-state students.
Does my child need a permit to attend class?
No. Our classes prepare students for the Knowledge Test to obtain their Learner’s Permit, which they’ll take at the DMV.
How do we schedule driving times?
All driving times are scheduled online through our Student Portal. Login details are provided after registration.
Will classes still happen if it rains?
Yes. Driving will continue unless weather conditions are unsafe. Please call us or visit our Facebook page to learn about closures.
How long does a student need to hold a Learner’s Permit before taking the Road Test?
Students must be at least 15 ½ years old and hold a valid Learner’s Permit to take the Road Test with us. Unlike the DMV, we are able to administer the Road Test regardless of how long the student has held their permit.
Do you offer driving classes in the summer?
Yes, summer sessions are offered. Check the schedule online for availability.
We live in another state. Can my child take your course?
Yes, but students must take the road test in their state of residence.
What happens if my child misses a day of class?
Make-up days are available. Contact us to reschedule. Missed classes will delay your driving appointments.
Can a 14-year-old enroll?
Am I too old to take lessons?
Do you offer private lessons?
Do you offer specialized highway lessons?
Yes. A 2-hour Interstate Driving Lesson is available for $158.
Who should take the 36-hour vs. 40-hour class?
- 36-hour course: Ideal for students who already have some driving experience.
- 40-hour course: Best for beginners or those who need additional behind-the-wheel practice.
How soon can I schedule my road test after finishing?
Once you complete all course requirements, you may schedule your Road Test.
How do private lessons work?
Private lessons are scheduled individually and include one-on-one instruction with a certified driving instructor. Packages start at $237.
Can I book a single lesson or do I need a package?
Private Lessons begin with 3 Behind-the-Wheel appointments (1 simulator, 2 in-car instruction). Additional lessons can be added for $79 each. We also offer a 2-hour Interstate Driving Lesson for $158.
Do you pick up and drop off students?
No. All private lessons begin and end at our training facility.
Can private lessons be tailored for nervous or returning drivers?
- Absolutely. Our instructors are trained to work with nervous drivers, returning drivers, or those needing extra confidence behind the wheel.
What is the Differential Driving Program?
It’s a specialized driver education program designed for neurodivergent students, including those with ADHD, autism, anxiety, and other learning differences.
Who is it designed for?
Teens and adults who benefit from smaller class sizes, personalized instruction, and a sensory-friendly learning environment.
How long is the program and what’s included?
The program includes classroom instruction, simulator training, and behind-the-wheel lessons, tailored to each student’s needs.
How do evaluations and progress reports work?
Students are evaluated throughout the course, and progress reports are shared with parents or guardians to track improvements and identify areas for extra practice.
Are your classes court-approved?
Yes. Our 4-hour and 8-hour Driver Improvement Courses are fully court-approved and accepted across Tennessee.
How do I receive and submit my certificate?
Certificates are emailed directly to you within 48 hours of course completion. If required, you may upload your certificate to the Tennessee DL Portal or submit it to your court.
What technology do I need for Zoom classes?
You’ll need a computer, tablet, or smartphone with internet access, plus a camera and microphone to participate fully.
Who do I call for Technical Support?
If you are having trouble with the 4-hour Self-Paced Defensive Driving Course, please call 877-265-2170.
Is there a fee for cancelling or missing a lesson?
We understand that things come up, and we do our best to work with students when schedules change. To keep classes and driving times running smoothly, please note:
- Cancel with at least 48 hours notice: no charge.
- Cancel with less than 48 hours notice: $53 fee.
- No-shows: $79 fee.
If you experience an emergency or unforeseen situation, please contact us as soon as possible. We’ll do everything we can to accommodate you.
How do I pay for courses?
Tuition can be paid online during registration. Private lesson scheduling requires a phone call after payment.
Still have questions? Call our office at (901) 755-6777.